Help Center

MICCUS

the ESSENTIALS

CONTACT MICCUS SUPPORT

SHIPPING

RETURNS & REFUNDS

2 YEAR WARRANTY

RANGE or AUDIO QUALITY FAQs

Why am I experiencing a Bluetooth delay?

What is the range of Bluetooth? What is Class 1 vs Class 2?

Why is my audio quality or range poor, not what was I was expecting?

How do I improve my audio sound and maximize my range?

BLUETOOTH FAQs

Bluetooth Pairing Tips

Will Miccus adapters pair with hearing aids?

Do your adapters operate as a Bluetooth signal repeater?

How do I know if a pairing is established?

Is it necessary to pair devices with each use?

Is it possible to pair 2 devices with 1 device?

Do Miccus® devices require a passkey for use?

TV or GAMING FAQs

How do I listen to TV with my wireless headphones?

Important Tips for TV connection

How do I game with wireless headphones? On the PS4, Nintendo Switch or PC?

Does Bluetooth work with surround sound?

How many pairings are allowed in memory per device?

PRODUCT FAQs

Home RTX 2.0

Quick Start Guide:

How do I adjust the volume with the my RTX adapter?

How do I connect the Home RTX 2.0 to my TV?

How do I pair in TX mode?

How do I pair in RX mode?

How do I turn OFF the voice prompts?

How do I use 2 way communication for Gaming or VoIP calls?

What is the Optical Pass Through feature and how do I use it?

How do I do a factory reset?

Swivel Jack RTX

How do I connect to my TV?

How do I pair in TX mode?

How do I utilize 2 way communication for Gaming or VoIP calls?

How do I factory reset the Swivel Jack RTX?

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