Help Center

MICCUS

the ESSENTIALS

CONTACT MICCUS SUPPORT

SHIPPING

RETURNS & REFUNDS

WARRANTY

TOP FAQs

How do I improve my audio sound and maximize my range?

How do I connect the Home RTX 2.0 to my TV?

My RTX is connected to my TV, but there is no sound in my headphones?

Why am I experiencing an audio delay? Lag?

Troubleshooting Pairing Devices

BLUETOOTH FAQs

What is the range of Bluetooth? What is Class 1 vs Class 2?

Does Bluetooth work with surround sound?

Will Miccus adapters pair with hearing aids?

Do your adapters operate as a Bluetooth signal repeater?

How do I know if a pairing is established?

Is it necessary to pair devices with each use?

Is it possible to pair 2 devices with 1 device?

Do Miccus® devices require a passkey for use?

How many pairings are allowed in memory per device?

TV or GAMING FAQs

How do I listen to TV with my wireless headphones?

How do I game with wireless headphones? On the PS4, Nintendo Switch or PC?

PRODUCT FAQs

Home RTX 2.0

How do I turn my Home RTX 2 On or Off?

How do I pair in TX mode?

How do I pair in RX mode?

How do I turn the voice prompts On or OFF?

The Volume is too low, how do I adjust the volume?

What is the Optical Pass Through feature and how do I use it?

How do I do a factory reset?

How do I pair with Airpods?

How do I pair with a Google Home?

How do I pair with Amazon Alexa?

How do I use 2 way communication for Gaming or VoIP calls?

Swivel Jack RTX

Quick Start Guide:

How do I connect to my TV?

How do I pair in TX mode?

How do I factory reset the Swivel Jack RTX?

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